Shipping and Returns
Shipping Information
At Eclectic Collectibles, I understand the importance of prompt and secure shipping. That’s why I ship all orders within 1 business day via UPS Ground or UPS Ground Saver. Due to past issues with lost packages, I no longer use the US Postal Service for shipping.
Tracking: Every order is shipped with a tracking number, so you can easily monitor your package's progress.
Insurance: Each shipment includes $100 of insurance at no additional cost. If you would like to purchase additional insurance, please advise when placing your order.
Signature Required: Orders valued over $400 will require a signature upon delivery. If this is an issue, please let me know at the time of purchase, and I will do my best to accommodate your needs.
Returns Policy
I want you to be completely satisfied with your purchase. If for any reason you need to return an item, please review our return policy below:
Return Window: Returns must be received within 30 days of receipt.
Condition: The item must be returned in its original condition, with all original packaging included.
Return Shipping: The buyer is responsible for return shipping costs so please confirm measurements and item specifics before purchasing. If you have questions, please feel free to contact me prior to purchase.
To initiate a return, please email daniel@eclectic-collectibles.com with your order details, and I will guide you through the process. Once I receive the returned item and verify its condition, I will process your refund.
If you have any questions or concerns about shipping or returns, please don’t hesitate to contact me. I'm here to help!